…in the moment, people take actions that seem sensible to them in that context. Even when people take what seem to be negligent shortcuts, they do so confident that what they’re doing is going to work —they just happen to be wrong.
A manager who regularly steps in to solve a problem for an employee may think that he or she is helping. In fact, this well-intentioned manager is
actually limiting – and hurting – the employee. The effective manager enables employees to utilize the full depth and range of their intellect and
capabilities. In this article, readers will learn how managers can do that.