Management is not about sorting apples

Stock photo of apples being sorted in various lanes in a sorting facility

http://rc3.org/2014/09/28/management-is-not-about-sorting-apples/


…in the moment, people take actions that seem sensible to them in that context. Even when people take what seem to be negligent shortcuts, they do so confident that what they’re doing is going to work —they just happen to be wrong.